Chat module

If you want to chat directly with visitors on your website or offer support with questions, the Chat module offers the solution. Sofco CMS offers a template that you can place on the relevant pages within your website to speak to your visitors 24/7. A website without chat is like a do-it-yourself store without a store assistant. Start a conversation with your visitors and turn them into happy customers.

At the bottom right of this page you will see an example of the chat module with which you can ask questions to our support help desk.

Smartsupp

Sofco CMS links your template to Smartsupp, a smart live chat for your website or webshop. You communicate in a way that is very common for people. The Smartsupp chat allows you to have personal conversations with your customers and build a long-term relationship with them. Win the loyalty of your customers by answering their questions immediately. If they see that you are there to help them, they will keep returning. Stop losing customers after the effort to bring them to your website. Involve them at the right time by using automatic messages and measure the influence of Smartsupp on your conversions.

Smartsupp is free with a limitation of functions. If you want more functionalities, Smartsupp offers affordable rates for this. For information about the rates go to Smartsupp.com .